Freight forwarder / forwarding agent?
Freight forwarder / broker
Freight forwarder organizes everything from point of supply source to the point of delivery. It started off as a “shipping trader” – buy low ocean freight rate and sell it at a margin. It has, however, evolved to much more than that now. Some have integrated / packaged a “point to point” shipping service to clients
Forwarding agent / customs agent / broker
Party that deals with the Malaysian Customs - i.e. getting cargo cleared for export / import.
Quoting Royal Customs and Excise Department Malaysia
“The Customs Act 1967 provides for importers/exporters to appoint agents to act on their behalf. Only agents who have been approved by the Director General of Customs can be appointed for this purpose. Applications to act as approved agents must be made to the Customs station where the goods are to be imported/exported. Separate approvals are not needed where agents are to be used for importation/exportation at different places e.g. approval to use the services of an agent in Johor Bahru allows also the agent to act on behalf of the clients in Port Klang.”
